Privacy Policy | Repandi - Real Estate Prospecting Platform

1. Introduction

At Repandi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate prospecting platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.

2. Types of Data Collected

2.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

2.2 Usage Data

We may also collect information about how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3 Location Data

We may use and store information about your location if you give us permission to do so. We use this data to provide features of our service and to improve and customize our service. You can enable or disable location services when you use our service at any time through your device settings.

2.4 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. Purpose of Collection

Repandi uses the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

4. Google Analytics & Google Signals Usage

We use Google Analytics to track and analyze the usage of our website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

We have enabled Google Signals, which is an enhanced feature set of Google Analytics that enables cross-device tracking, audience targeting, and additional advertising features. With Google Signals enabled, Google Analytics can collect data from users who have enabled "Ads Personalization" in their Google accounts.

You can opt-out of having your activity on the service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

Session Cookies: We use Session Cookies to operate our service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our service.

6. User-ID and User-Provided Data

When you create an account with Repandi, we collect information necessary to set up and maintain your account. This includes your email address, name, and other information you provide during registration.

As you use our platform, you may provide additional information related to your real estate prospecting activities. This may include client information, property details, sales data, and other content you upload or create using our services.

We store and process this information to provide you with the functionality of our platform and to improve our services. We do not share your user-provided data with third parties except as described in this Privacy Policy.

7. Third-Party Services Disclosure

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We use the following third-party service providers:

Payment processors: We use Stripe to process payments. Their privacy policy can be viewed at https://stripe.com/privacy
Authentication: We use Clerk for authentication services. Their privacy policy can be viewed at https://clerk.com/privacy
Analytics: We use Google Analytics as described in Section 4
Customer Support: We may use third-party customer support platforms to assist you with issues or questions

8. User Rights & How to Opt Out or Request Deletion

Under various privacy laws, you have certain rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information that we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within 30 days.

You can also opt out of marketing communications by clicking the "unsubscribe" link in any marketing email we send you.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

By email: contact@repandi.com

For complaints or concerns regarding your privacy, you may also contact your local data protection authority if you believe that we have not complied with applicable data protection laws.